Set message priority#

plans-img Available on all plans

deployment-img Cloud and self-hosted deployments

You can add a message priority label to root messages to make important messages requiring timely action or response more visible and less likely to be overlooked.

Ensure important and urgent messages stand out clearly by adding priority labels to root messages.

To set the priority of a new root message:

  1. Select the Message Priority Mark a message as important or urgent using the Priority Message icon. icon in the message formatting toolbar. Select from Standard, Important, or Urgent.

  2. Select the priority for the message. Messages have a standard priority by default.

  3. Select Apply

When you send a priority message, the priority label displays next to your name in the channel, as well as the Threads view when others reply to the thread.