Mention people in messages#
Available on all plans
Cloud and self-hosted deployments
When you want to get the attention of specific Fangout users, you can use @mentions. Fangout supports the following types of @mentions:
Note
If you forget to mention someone in a message, editing the existing message to add an @mention won’t trigger new @mention notifications, desktop notifications, or notification sounds.
Fangout supports mentions for names that include accents (also known as diacritics). Names like Zoë, Jesús, Sørina, François, André, Jokūbas, Siân, KŠthe, or Fañch are returned in autocomplete results.
@username#
You can mention a teammate by using the @ symbol plus their username to send them a mention notification.
Type @ to bring up a list of studio members who can be mentioned. To filter the list, type the first few letters of any username, first name, last name, or nickname.
Tip
Using Fangout in a web browser or the desktop app, you can also press the ↑ and ↓ arrow keys to scroll through entries in the list, and press ENTER on Windows or Linux, or ↵ on Mac, to select the person to mention. When selected, the username replaces the full name or nickname.
The following example sends a special mention notification to Alice, whose username is alice. The notification alerts her of the channel and message where she was mentioned. If Alice is away from Fangout and has email notifications turned on, she’ll receive an email alert of her mention along with the message text.
@alice how did your interview go with the new candidate?
If the person you mentioned doesn’t belong to the channel or the studio, a system message is posted to let you know, and you’re given the option to add the person to the channel. You are the only one who can see this message.
@channel and @all#
You can mention an entire channel by typing @channel or @all. All members of the channel receive a mention notification that behaves the same way as if the members had been mentioned personally. If used in Town Square, it notifies all members of your studio.
You can ignore channel-wide mentions in specific channels in the Channel Menu > Notification Preferences > Ignore mentions for @channel, @here and @all.
@channel great work on interviews this week. I think we found some excellent potential candidates!
If a channel has five or more members, you may be prompted to confirm that you want notifications sent to everyone in the channel.
@here#
You can mention everyone who is online in a channel by typing @here. This sends a desktop notification and push notification to members of the channel who are online. It’s counted as a mention in the sidebar. Members who are offline don’t receive a notification. When they return to Fangout they won’t see a mention counted in the channel sidebar. Members who are away receive a desktop notification only if they have notifications set to For all activity, and they won’t see a mention counted in the sidebar.
@here can someone complete a quick review of this?
If a channel has five or more members, you may be prompted to confirm that you want notifications sent to everyone in the channel.
You can ignore channel-wide mentions in specific channels by enabling the Channel Menu > Notification Preferences > Ignore mentions for @channel, @here, and @all option.
Words that trigger mentions#
You can customize words that trigger mention notifications in Settings > Notifications > Words That Trigger Mentions. By default, you receive mention notifications for your username and for @channel, @all and @here. You can choose to have your first name be a word that triggers mentions.
You can add a list of customized words to get mention notifications for by typing them into the input box, separated by commas. This is useful if you want to be notified of all posts on certain topics, such as “interviewing” or “marketing”.
See all recent mentions#
Select @ to the right of the Search box to query for your most recent @mentions and words that trigger mentions (excluding LDAP group mentions).
Your recent mentions are shown for all of your studios.
Select Jump next to a search result in the right-hand sidebar to jump the center pane to the channel and location of the message with the mention.
Mention highlights#
Valid mentions will have highlighted font text with some exceptions, for example if mentions are disabled at the channel level. The highlighted text becomes a hyperlink when a username is displayed. When the username is selected, the profile popover is displayed.
When mentions trigger a notification, the user being notified will see highlighted font text and highlighted font background. This functions as an identifier of which mentions in the post triggered a notification for the user.